Terms & Conditions

8:27am, Tuesday March 31st 2026

 

Terms & Conditions

 

By booking an appointment, you agree to the following terms and conditions:

 

1. Booking & Deposits

A non-refundable deposit is required to secure all appointments. Bookings are only confirmed once the deposit has been received.

 

2. Cancellations & Rescheduling

A minimum of 24 hours’ notice is required to cancel or reschedule an appointment. Any cancellations made within 24 hours of the appointment time will result in the loss of your deposit. Missed appointments (no-shows) are also non-refundable.

 

3. Late Arrivals

Please arrive on time for your appointment. Late arrivals may result in a reduced treatment time or cancellation of your appointment, and the full service fee may still be charged.

 

4. Payments

The remaining balance must be paid in full at the time of your appointment. We accept cash, card or bank transfer.

5. Health & Safety

Clients must inform us of any medical conditions, allergies, skin sensitivities, or ongoing treatments prior to their appointment. We reserve the right to refuse treatment if we believe it may not be suitable or safe.

If you arrive to your appointment unwell or displaying symptoms of illness, we reserve the right to refuse treatment in the interest of health and safety

 

 

6. Results & Aftercare

Results may vary from client to client. Aftercare advice will be provided and must be followed to achieve the best results. We are not responsible for any adverse effects caused by failure to follow aftercare instructions.

 

7. Children & Guests

For health and safety reasons, children and additional guests are not permitted unless agreed in advance.

 

8. Right to Refuse Service

We reserve the right to refuse service to anyone displaying inappropriate, disrespectful, or unsafe behaviour.